RESCUE PROCESS

Department	Security	Approved by:	General Manager
Reference No.:
Section:	Security
Subject:	Rescue progress
First Issued by:	Chief of Security	Date:		2016
Last Revised by:		Date:
Pages:		Attachments:

Quy Trình Cứu Hộ Trên Biển                                               Sea Rescue Process

When observing a life-threating situation at sea, our “sea rescue team” will take immediately action:

-         Inform the Security Manager

-         Have the nurse on standby, if necessary call the ambulance

-         Take the lifesaver

        

Approach the victim carefully and if the person is responsive speak calmly to the person

          Approach the victim carefully and if the person is responsive speak calmly to the person
         Keep a safe distance from the victim, push the ring buoy to the victim, hold on the other end of the rope attached to the buoy, pull back to the shore once the victim has grabbed the buoy. .If the person is not responsive you start immediately the rescue according to the rescue movements. If the person is not responsive you start immediately the rescue according to the rescue movements. Raise the victim in a supine position

Raise the victim in a supine position

Step on the end of the line attached to the ring buoy

Shout to get the victim’s attention. Make eye contact and say that you are going to throw the object now. Tell the victim to grab it. (They might not be able to hear you or respond to you.) When the victim has grasped the object or the line, slowly pull him or her to safety, A ring buoy, life jacket, Throw the floating aid. Toss the float so that it lands within reach of the victim, but do not strike the victim directly. Take the wind and the current of the water into consideration before you throw. Let the victim know that you are about to throw the aid, and that he or she needs to grab the aid.[13]

A good goal is to throw the ring just past the victim, then pull it to him or her with the rope.

If you miss the victim or he or she is unable to grab the aid, pull the line back or try throwing another device.

If repeated attempts are unsuccessful, you may need to try another method or swim to push the device closer to the victim.[14]

 - Once reached the beach:

        Evaluate the person’s situation.

 Depending on the situation of the person

(unconscious, no heart beat etc.), take the first aid measurements properly.  

For safety reason transport the person to the hospital.

Follow up with the hospital about the condition.

     

 -         Try to identify if the person is a guest of the resort.

           If yes, contact the persons traveling with the rescued person, follow   up what the guest might need, sent a fruit basket, if the guest can be released from  the hospital, ensure complimentary transfer   back to the resort.

            If it is not a resort guest, try to find out the identidy, inform police if necessary.

-         At any stage the GM has to be informed / updated.

-         In case of death: The resort has to ensure that it will be handled in a very discrete way and keep the guests / public are kept out of the scene, no information can be disclosed to any one especially not to the press.

-         The GM and PR from Six Senses Home Office will define the necessary steps.

                   

cách dùng văn nói

"When other people saw the child, they thought he was playing. They thought he was acting like he was drowning. Even the two people caring for him thought that. Then we looked at him and thought why is he not moving, he is just floating. It was very frightening.”

Posted via Blogaway

rescue

1. 10. Reach <ul><li>With a long stick, a scarf, clothes or anything else. Crouch or lie down to avoid being pulled in. </li></ul>
2. 11. Wade <ul><li>Test the depth with a long stick before wading in and then use the stick to reach out. Hold on to someone else or the bank. </li></ul>http://disaster-risk-management.blogspot.com
3. 12. Throw <ul><li>A rope is best - you can then pull in the person. Otherwise throw something that will float - a ball, a plastic bottle, a lifebouy...this will keep the person afloat until help comes. </li></ul>
4. 13. Row <ul><li>Use a boat if there is one nearby and if you can use it safely. Do not try to pull the person on board in case they panic and capsize the boat. </li></ul>http://disaster-risk-management.blogspot.com
5. 7.  REACH  THROW  ROW  Wade  Go Rescue
6. 8. Use a throwing assist to rescue someone beyond your reach in a pool or open water. Throw a buoyant object tied to a line to the victim. S/he can grasp the object and be Throw bags
7. 9. Throw equipment potentially. Any floating object at hand, such as a picnic jug, small cooler, buoyant cushion, kickboard or extra life jacket
8. 10. 1. Get into a stride position: The leg opposite your throwing arm is forward. This helps to keep your balance when you throw the object. (Cont)
9. 11. 2. Step on the end of the line attached to the ring buoy/ heaving line/ heaving jug with your forward foot. Avoid stepping on the coiled line with the other foot. (cont)
10. 12. 3- Shout to get the victim’s attention. Make eye contact and say that you are going to throw the object now. Tell the victim to grab it. (They might not be able to hear you or respond to you.) cont
11. 13. 4. Bend your knees and throw the object to the victim. Try to throw the object upwind and/or up current, just over (past) the victim's head so that the line drops within reach.
12. 14. If the victim does not immediately notice and grab the line, move yourself on the deck/ on shore so you can pull the line to get the object under the victim's hand/arm. (cont)
13. 15.  5. When the victim has grasped the object or the line, slowly pull him or her to safety. Lean away from the water as you pull. (cont)
14. 16. 6. If the object does not get out as far as the victim, quickly pull the line back in and throw it again. Try to keep the line from tangling, but do not waste time trying to coil it. If using a throw bag, partially fill the bag with some water and throw it again.
15. 17. Try to keep the line from tangling, but do not waste time trying to coil it. If using a throw bag, partially fill the bag with some water and throw it again.
16. 18. Don't Go: Don't go into the water unless you are trained the way life guards are trained to rescue injured people. call for help. If you call for Rescue 1122 or 15 stay calm and give your exact location.
17. 19. Learn first aid: CPR (Cardiopulmonary Resuscitation) for drowning and how to help someone who has been in cold water and may need treatment for hypothermia.
18. 20.  Go only with assistance and only with trained personnel.  Use flotation aids for the victim like rescue can or rescue tube.  Assisted swimming rescues always with proper PPE.
19. 21.  Location of Victims In flat water,  location of average patient under average conditions = 1.5x water depth of where he/she went down
20. 22.  Water is 10 feet deep Patient will be within a circle with a 15 feet radius centered on spot where patient went down. If the surface is under water is flat.  If the surface is not flat then the patient will be 20 to 30 Feet to the slow side
21. 23.  Location of Victims In moving water, patients will be within 100 to 150 yards downstream  Common locations: Deep holes Eddies downstream of large objects Strainers it is also depend on water speed in the mountain area the patients may go kilometers of downstream
22. 24. Probing by Bamboo stick If the water is not dirty the rescuer can touch the water and he will see every thing under water easily up to 20 feet under water Through boat and Rescue Rope
23. 25. Physical Rescue by Rescuer By Rope throw water knots By bamboos stick with hook
24. 26. Moving Water Most dangerous water rescue Requires proficiency in: Technical rope rescue skills Crossing moving water Defensive swimming Use of throw bags Shore-based and boat-based rescues Ability to package patient in water
25. 27. Recirculating Currents Develop as water moves over uniform obstructions (rocks, low head dams) “Hydraulic” forms, moves against flow Recirculating water traps people against object
26. 28.  Strainers Partial obstructions that filter water Downed trees, gratings, mesh Creates unequal force across itself People become pinned water’s force  Strainers Attempt to swim over object Do NOT put feet on bottom
27. 29.  : Foot/Extremity Pins Walking in moving water over knee depth ALWAYS is hazardous! Foot, leg may become entrapped Person can be knocked below surface by water’s force Extremity held in place by water’s weight, force
28. 30. Intakes Height is no indication of danger All dams may have recirculating currents Intake grates serve as strainers
29. 31. Moving Water Self-Rescue Avoid entering water except as last resort! Cover mouth, nose Protect head,  keep face out of water Do NOT attempt to stand up Float on back, feet pointed downstream Steer with feet,
30. 32.  point head toward near shore at 45 angle Water move slower on inside of bends Look for obstructions Eddies on downside of objects may flow slowly upstream, moving you toward river’s edge
31. 33. Flat Water
32. 34.  Factors Affecting Survival Age Position underwater Lung volume PDF use Water temperature Mammalian diving reflex
33. 35. Factors Affecting Survival PFD Use 89% of all boating fatalities are related to lack of a PFD PFDs should be worn when working in, on, or near water Swimming pools, flash floods can be water hazards even in arid areas!
34. 36.  Factors Affecting Survival Mammalian Diving Reflex Water <68 ◦F Brady cardia, intense peripheral vasoconstriction Blood, oxygen shunted to core organs, circulated very slowly Hypothermia Slows metabolism Conserves oxygen Only protective if it occurs BEFORE cardiac arrest occurs
35. 37.  Cold Protective Response YOU’RE NOT DEAD UNTIL YOU’RE WARM AND DEAD!
36. 38. Rescue vs. Recovery Time submerged Age Physical condition Known/suspected trauma Water temperature Estimated time for rescue/removal
37. 39. In-Water Patient Immobilization
38. 40. In-Water Patient Immobilization Assume cervical injuries in drowning victims until prove otherwise
39. 41. Phase 1: In-Water Splint victim head, neck with arms Roll victim to face- up position Assure open airway Maintain position until cervical collar applied
40. 42. Phase 2: C-collar Application Primary rescuer maintains airway, SMR Second rescuer sizes, applies collar Second rescuer secures patient’s hand to patient’s waist
41. 43. Phase 3:  Back boarding Maintain airway and manual SMR Submerge board under patient’s waist Allow board to float up to victim Secure victim with straps
42. 44.  Phase 4:  Removal Move to extraction point Extricate patient head first Pass from water to rescuers on land Avoid extrication thorough surf Use bystanders who can swim as a breakwater behind patient
43. 45.  Check the surface of ground in the water  Before inter the water make sure there is no poison insects or snakes in the water  An also check for the sharp edges or bushes under the water.  Before inter the water check your all PFD and PPE equipments .  Don’t allow the non swimmers to go in side water (cont)

WATER RESCUE

A STEP-BY-STEP PROCEDURE FOR SUCCESSFUL RESCUES

   

Aquatic rescues do not happen the way they are pictured in action movies. In reality, the fearless heroes who throw themselves into water to rescue a victim actually endanger their own life.

Aquatic rescues must always be done according to the Ladder Approach in order to reduce as many risks as possible and to prevent lifeguards from becoming victims. This approach presents, in order of increasing risk, the various alternatives the lifeguard can choose to rescue someone who is drowning. The key is to always choose the rescue technique that involves the lowest level of risk.

THE KEY TO SUCCESS: MINIMIZING RISKS

The first step is to encourage the victim to go to a safe location. If this does not work, try extending or throwing them a buoyant object; if the victim is close enough, a towel might do the trick. If the victim is far from you, throw a flotation device or buoyant aid that is preferably attached to a rope, so you can pull the victim towards you once they have grabbed the object. 

If the victim is too far away from you, you can use a boat to get close enough to throw a buoyant object. If there is no boat, you can swim to the victim to provide them with a buoyant aid.

CONTACT RESCUES

Contact rescues are necessary when the victim is unable to get to a safe location, even with a buoyant object; you therefore must tow them by pulling the other end of the object. This indirect contact gets you nearer to the victim and increases the risks involved. 

As a last resort, swim to the victim and carry them to a safe location. Rescue techniques that require a direct contact with the victim involve a lot more risks, since distressed victims can try to cling onto the lifeguard to get the support they need. Keeping a cool head and staying calm and cautious is your most important asset when rescuing someone.

THE LADDER APPROACH’S EIGHT RUNGS

1- TALK: Without going into the water, encourage the victim to get to safety by swimming towards the side of the pool or the shore. 

2- THROW: Throw a buoyant aid to the victim from the side of the pool or the shore, and calmly talk to them while bringing them back to safety.

3- REACH: From a dry, safe location, extend or throw a rescue object to the victim and pull them to safety. The object may be buoyant or non-buoyant and should be attached to a rope. 

4- WADE: Wade into shallow water and extend a rescue aid to the victim, or enter deep water while holding onto a solid object and throw the rescue aid.

5- ROW: If one is available, use a watercraft and row to the victim until you are close enough to extend a rescue object while staying in the craft.

6- SWIM: If there is no watercraft you can use, swim to the victim and provide them with a buoyant aid.  Calmly talk to them while bringing them back to safety without making direct or indirect contact. It is important to push the buoyant aid towards the victim; panic-stricken victims may try to grab onto you, thus endangering you.

7- TOW: If the victim is unable to go to a safe location without additional help, even while hanging onto a buoyant aid, tow them by pulling the other extremity of the object. Make sure you can quickly move away from the victim to ensure your own safety.

8- CARRY: Swim to the victim and carry them to safety. Choose this technique as a last resort, since direct contact rescues are the most dangerous ones for lifeguards.

HK CABINET

KEY CONTROL FOR THE HOUSEKEEPING (the key control cabinet in the Housekeeping office)

Standard:
All keys must be signed in and signed out in the Key Control Logbook and returned at the end of each shift.

To ensure strict key control at all times, associates shall not hand-over or lend keys.
Procedure:
1. Keys must be kept in the key control cabinet in the Housekeeping office. Morning shift supervisor gets the key from Security to open the office and key cabinet.
2. Before any keys are handed out, the Supervisor takes inventory to verify that all keys are accounted for.
3. Supervisors, Laundry Manager, and other authorized associates sign out keys at the beginning of
the shift.
4. Every associate signing for the key(s) is responsible for them.
5. Keys must be carried at all times and never left in door locks, on trolleys, in a pantry, or other
disposition.
6. Keys must not be loaned to anyone without signing in the key log. Room Attendants are not allowed to open doors for other associates who are not authorized to the area or without approval from a supervisor.
7. Keys must never be removed from the hotel.
8. Loss of assigned keys or removal of keys from the hotel is considered as serious misconduct which shall lead to disciplinary action. The Executive Housekeeper and Security shall be immediately notified.
9. At the end of each shift, keys must be returned to the Housekeeping office and signed-in in the key Logbook.
10. The key logbook and key cabinet key is transferred from the morning supervisor to the evening
supervisor at change of shift.
11. At the end of the evening shift, the supervisor must take an inventory of keys to account for all.
12. The night-duty Room Attendant should receive keys needed during the shift before the evening
supervisor leaves. These keys are returned to the morning supervisor when the shift starts.
13. The key cabinet must be locked and the cabinet key shall be returned to Security by the evening
supervisor.

ana

                                       N

NỘI DUNG CUỘC HỌP

                                           CONTENTS OF THE MEETING 

1.    Yêu cầu các khách sạn sử dụng dù trên biển phải thực hiện đúng yêu cầu của ban quản lý bờ biển.

2.     Hotels and resorts is requested to use the beach umbrellas in accordance with  the requirements of  the coast management board.

3.    Ban quản lý bờ biển phối hợp với công an để nắm bắt tình hình, theo dõi, phát hiện xử lý kịp thời trộm cắp, gây rối loạn trật tự, mua bán hàng rong, ăn nhậu trên công viên, bãi biển, góp phần giữ vững trật tự trên công viên bờ biển trần phú sau 22h đến 4h sáng.

The coast management board shall coordinate with the  police to grasp the situation , monitor , detect timely theft, stop disrupting, carousing , hawkers on the beach to help maintain order and safety in the Tran Phu park coast  after 10pm to 4am .

4.    Các khách sạn nhà hàng khi tổ chức các sự kiện trên biển phải xin giấy phép.

Hotels and  restaurants when organizing events on the beach must be licensed .

.

Hiện nay khách du lịch đến Nha Trang rất đông, đi kèm với du lịch, nghỉ dưỡng là các hoạt động trò chơi và tổ chức giao lưu, giải trí vào ban đêm trên công viên và bãi biển. Từ đó dẫn đến tình hình an ninh trật tự rất phức tạp, các đối tượng  trộm cắp, cướp giật lợi dụng vào ban đêm và sự mất cảnh giác của du khách để trộm cắp, cướp giật tài sản, tình hình mua bán hàng rong, tổ chức ăn nhậu, và các dịch vụ trái phép dưới bãi cát gây mất trật tự công cộng, ô nhiễm môi trường…

Để giải quyết, hạn chế tình trạng trộm cắp, cướp giật tài sản, mua bán hàng rong và ăn nhậu vào ban đêm, nhằm đảm bảo tình hình an ninh trật tự trên tuyến công viên bờ biển từ 22 giờ đến 4 giờ sáng hôm sau.

UBND thành phố Nha Trang yêu cầu các đơn vị, UBND các phường xác định đây là nhiệm vụ trọng tâm, phải thực hiện thường xuyên và lâu dài, góp phần cùng thành phố giữ gìn an ninh chính trị và trật tự an toàn xã hội, trên địa bàn thành phố Nha Trang ngày càng văn minh, hiện đại và an toàn, xứng đáng là thành phố du lịch của cả nước.

Currently tourists to Nha Trang very crowded, along with tourism is the entertainment activities, exchange games, entertainment at night in the park and the beach, which leads to complex security situation, the object of theft abusing night and careless tourists to theft or robbery, trafficking hawkers, slobbering, and unauthorized services on the beach cause disorder public order, environmental pollution ...

To resolve, prevent theft, robbery, street vendors and slobbering at night, in order to ensure order and security situation on the coastline from the park to 4 hours 22 am the next morning.

Currently tourists to Nha Trang very crowded, accompanied by tourism, outdoor recreation activities are organized games and exchanges, entertainment at night in the park and beach. Which led to law and order situation is complex, the object of theft, robbery advantage at night and the unwary visitor for theft, robbery, street trafficking organizations slobbering, and unauthorized services under the sand causing public disorder, environmental pollution ...

To solve, curb theft, robbery, trafficking hawkers and slobbering at night, in order to ensure order and security situation on the coast line from the park to 4 hours 22 hours morning six.

Nha Trang City People's Committee requested the units and ward People's Committees to determine this is a key task, to make regular and long term, contribute to maintaining political security and social order and safety in the area Nha Trang city more civilized, modern and safe, worthy as a tourist city in the country.