RESCUE PROCESS

Department	Security	Approved by:	General Manager
Reference No.:
Section:	Security
Subject:	Rescue progress
First Issued by:	Chief of Security	Date:		2016
Last Revised by:		Date:
Pages:		Attachments:

Quy Trình Cứu Hộ Trên Biển                                               Sea Rescue Process

When observing a life-threating situation at sea, our “sea rescue team” will take immediately action:

-         Inform the Security Manager

-         Have the nurse on standby, if necessary call the ambulance

-         Take the lifesaver

        

Approach the victim carefully and if the person is responsive speak calmly to the person

          Approach the victim carefully and if the person is responsive speak calmly to the person
         Keep a safe distance from the victim, push the ring buoy to the victim, hold on the other end of the rope attached to the buoy, pull back to the shore once the victim has grabbed the buoy. .If the person is not responsive you start immediately the rescue according to the rescue movements. If the person is not responsive you start immediately the rescue according to the rescue movements. Raise the victim in a supine position

Raise the victim in a supine position

Step on the end of the line attached to the ring buoy

Shout to get the victim’s attention. Make eye contact and say that you are going to throw the object now. Tell the victim to grab it. (They might not be able to hear you or respond to you.) When the victim has grasped the object or the line, slowly pull him or her to safety, A ring buoy, life jacket, Throw the floating aid. Toss the float so that it lands within reach of the victim, but do not strike the victim directly. Take the wind and the current of the water into consideration before you throw. Let the victim know that you are about to throw the aid, and that he or she needs to grab the aid.[13]

A good goal is to throw the ring just past the victim, then pull it to him or her with the rope.

If you miss the victim or he or she is unable to grab the aid, pull the line back or try throwing another device.

If repeated attempts are unsuccessful, you may need to try another method or swim to push the device closer to the victim.[14]

 - Once reached the beach:

        Evaluate the person’s situation.

 Depending on the situation of the person

(unconscious, no heart beat etc.), take the first aid measurements properly.  

For safety reason transport the person to the hospital.

Follow up with the hospital about the condition.

     

 -         Try to identify if the person is a guest of the resort.

           If yes, contact the persons traveling with the rescued person, follow   up what the guest might need, sent a fruit basket, if the guest can be released from  the hospital, ensure complimentary transfer   back to the resort.

            If it is not a resort guest, try to find out the identidy, inform police if necessary.

-         At any stage the GM has to be informed / updated.

-         In case of death: The resort has to ensure that it will be handled in a very discrete way and keep the guests / public are kept out of the scene, no information can be disclosed to any one especially not to the press.

-         The GM and PR from Six Senses Home Office will define the necessary steps.